Back to Products

Kolaj – Privacy Policy

Last Updated: September 24, 2026

1. Introduction

This Privacy Policy explains how Playorium Limited ("Playorium", "we", "us") collects, uses and shares information when you use the mobile application Kolaj: Carousel Collage Maker, formerly Story Maker (the "App"). By using the App you agree to the practices described here. If you do not agree, please do not use the App.

2. No Account Required

The App does not have user accounts. We do not ask for your name, and we do not collect your contacts, location or social media profiles.

3. Your Photos and Designs Stay on Your Device

Photos you pick, the camera shots you take in the App, and the collages, carousels and stories you create are processed on your device. Background removal also runs on your device. We do not upload your photos or designs to our servers. Drafts are stored locally on your device. When you share or save a design, it goes where you choose — for example your photo library or another app.

4. Information We Collect

When you use the App, the following information is collected automatically:

  • Identifiers. A random identifier the App creates on first launch and keeps in your device's Keychain; identifiers assigned by the analytics services listed below; and, only if you allow tracking in the system prompt, your device's advertising identifier (IDFA).
  • Product interaction. How you use the App — for example which screens you open, your answers in the onboarding questions, which templates and tools you choose, and when you export a design.
  • Purchases. Your subscription status and purchase history (product, price, dates, renewals, cancellations). Payments are processed by Apple; we never receive your card details.
  • Diagnostics. Crash reports and technical data about the device and app version.
  • Device information. Device model, operating system version, language, country or region derived from settings or IP address, and similar technical data.
  • Email address — only if you write to us. If you contact support, we receive your email address and the content of your message.

5. How We Use Your Information

  • To provide the App, deliver template, sticker and font catalogs, and unlock your subscription.
  • To understand how the App is used, fix crashes and improve features.
  • To measure the effectiveness of our advertising campaigns — only with your permission to track.
  • To send you notifications, if you allow them in system settings.
  • To answer your support requests.

6. Tracking

The App asks for your permission through Apple's App Tracking Transparency prompt before using your advertising identifier or linking data from the App with data from other companies for advertising measurement. If you choose "Ask App Not to Track", we do not access the advertising identifier and do not track you. You can change this at any time in iOS Settings → Privacy & Security → Tracking.

7. Services That Process Your Information

We use the following service providers. Each processes data on our behalf under its own privacy policy:

The App downloads templates, stickers, fonts and backgrounds from our own servers. Like any web server, they receive your IP address and basic request data needed to deliver the content.

8. Sharing Your Information

We do not sell your personal information. We share it only with the service providers listed above, when required by law, or to protect our rights and the safety of our users.

9. Data Retention

We keep information only as long as needed for the purposes described in this Policy or as required by law. Analytics and crash data are kept according to the retention settings of the services listed above. Support emails are kept as long as needed to resolve your request.

10. Your Rights and Choices

  • You can deny or withdraw permission to track, to access photos or the camera, and to send notifications in iOS Settings.
  • Depending on where you live (for example under the GDPR or CCPA), you may have the right to access, correct, delete or export your personal data, to restrict or object to its processing, and to withdraw consent. To make a request, email us at support@playorium.com. We may ask you to confirm the request from the device where the App is installed so we can find your data.
  • You can also lodge a complaint with your local data protection authority.

11. Data Security

We use appropriate technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

12. Children's Privacy

The App is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with information, please contact us and we will delete it.

13. Changes to This Policy

We may update this Policy from time to time. The "Last Updated" date above shows when it was last changed.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@playorium.com